Eyedog is the only indoor navigation system in the world that does what it should do: ensure that people can find their way indoors. The wayfinding performance is unrivalled and unique.
The system was designed and engineered by indoor wayfinding experts and scientists. The result is an indoor navigation system beyond compare due to its human touch (wayfinding experience), its effectiveness (wayfinding performance) and its adoptability.
Finding one’s way around public buildings such as hospitals often proves to be a tedious and frustrating task for various reasons. People are often nervous, or suffer from other negative emotions such as fear, pain or distress. From a cognitive perspective, this adds to the complexity of carrying out complex tasks such as wayfinding without errors.
In classical wayfinding design, information is added to the actual situation – for example signage – with the aim of simplifying the interface between person and space. With mobile wayfinding, an extra interface is added (Human Computer Interaction (HCI)) to simplify the interaction between person and space. In other words, the patient must process two interfaces simultaneously during the wayfinding process. This places high demands on the simplicity of the human-machine interface, especially in light of the patient’s emotional state.
Eyedog has conducted extensive research in the field of Spatial Cognition and Human Computer Interaction in collaboration with universities such as ETH Zurich in Switzerland and the University of Ghent in Belgium. Research has shown that the use of digital maps is cognitively complex, and that people naturally find it easier to navigate through unfamiliar environments using landmarks.
The result is a mobile wayfinding system with a human touch that is both user-friendly and accessible to a large target group.
Buildings change over time, which is particularly true for hospitals. Our platform enables hospitals to respond quickly to changing situations such as name changes, departmental relocation, renovations, building maintenance, defective lifts, etc. It also facilitates drastic changes, such as the introduction of one-way traffic in the event of a pandemic or the supervision of major renovation projects spanning several years.
Our Wayfinding as a Service ensures that the wayfinding system is always up to date and that patients always have access to correct wayfinding instructions.